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Core Competency Areas

The National Adult Protective Services Association (NAPSA) has defined 23 Core Competency areas for APS professionals. APS Workforce Innovations (APSWI) and National APS Training Center (NATC) have developed curricula to accompany each of the NAPSA Core Competency areas. Completing a course in each of the 23 core competency areas is required to complete the NAPSA Certificate program.

The NAPSA Certificate Program Course Title Alignment document lists each of the APSWI modalities and the NATC eLearnings corresponding to the NAPSA Core Competency they align with. Below you will find which particular eLearnings are available through our Learning Management System (LMS) and which ones are exclusively on the NATC LMS.

Please note APSWI, NAPSA, and NATC are separate entities. APSWI is not able to track NATC courses.                                            

Each NAPSA competency requires completion of at least one modality: the APSWI eLearning, the APSWI instructor-led training (ILT), OR the NATC eLearning. 

*Note, if utilizing the APSWI courses, Module 16 (Initial Investigations) requires completion of two eLearnings OR the instructor-led training.


1. Overview

APS Overview eLearning

2. Ethics, Values and Cultural Responsiveness in APS

Ethics, Values & Cultural Responsiveness In APS Instructor-Led Training
Ethics, Values & Cultural Responsiveness in APS eLearning

3. Regulations

California Regulations for APS eLearning

4. The Aging Process

The Aging Process NATC Course 

5. Physical and Developmental Disabilities

Effectively Working with People Who Have Disabilities eLearning 

6. Mental Health in APS

Mental Health In APS Instructor-Led Training Blended Version
Mental Health In APS Practice eLearning

7. Substance Misuse in Mature Adults

Substance Misuse and Substance Use Disorders NATC Course  

8. Power and Control Dynamics

Power and Control Dynamics Instructor-Led Training
Power and Control Dynamics NATC Course 

9. Communication and Interviewing

Professional Communication Instructor-Led Training
Communication and Interviewing NATC Course

10. Working with Clients Experiencing Self-Neglect

Working With Clients Experiencing Self-Neglect Instructor-Led Training
Self-Neglect NATC Course 

11. Caregiver Neglect

Caregiver Neglect Instructor-Led Training
Neglect by Others NATC Course

12. Financial Exploitation

Financial Exploitation Instructor-Led Training
Financial Exploitation: An Introduction eLearning

13. Physical Caregiver Abuse

Physical and Emotional Abuse NATC Course 

14. Elder Sexual Abuse

Elder Sexual Abuse Instructor-Led Training
Sexual Abuse NATC Course 

15. APS Case Documentation and Report Writing

APS Case Documentation And Report Writing Instructor-Led Training
APS Case Documentation And Report Writing eLearning

16. Investigation First Steps

Initial Investigation: Taking The First Steps Instructor-Led Training
Initial Investigation Part: 1 APS Intake Interview eLearning
Initial Investigation Part: 2 APS Worker Safety eLearning

17. Screening for Decision-Making Ability

Screening for Decision-Making Ability When Working with APS Clients Instructor-Led Training
Screening for Decision-Making Ability when Working with APS Clients eLearning

18. Risk Assessment

NATC Risk Assessment Video Facilitator Guide
Risk Assessment In APS eLearning

19. Voluntary Case Planning

Voluntary Case Planning In APS Instructor-Led Training
Voluntary Case Planning in APS eLearning
Voluntary Case Planning In APS Blended Training w/eLearning

20. Involuntary Case Planning

Involuntary Case Planning Instructor-led Training
Involuntary Case Planning for APS Workers eLearning
Involuntary Case Planning – Blended Version

21. Collaboration in APS Work

Collaboration In APS Work Instructor-Led Training
Case Collaboration NATC Course

22. Working with Criminal Justice

Working with the Criminal Justice System Instructor-Led Training
Working with the Criminal Justice System eLearning

23. Case Closure

Case Closure Instructor-Led Half-Day Training
Case Closure eLearning

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