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NAPSA Certificate Program

The Adult Protective Services Workforce Innovations (APSWI) Program has received generous funding from the California Department of Social Services (CDSS) to coordinate and provide a limited number of National Adult Protective Services Association (NAPSA) Certificates to APS professionals in the Southern California counties of Imperial, Los Angeles, Orange, Riverside, San Bernardino, and San Diego. APSWI is serving as the liaison for the NAPSA Certificate program and will be the direct contact for all Southern CA Counties participating in the NAPSA Certificate Program. To register for one of these CDSS-funded NAPSA Certificate slots, please talk with your county training coordinator.

Read some of the benefits APS professionals can experience after obtaining the NAPSA certificate in this flyer titled  “All About the NAPSA Certificate Program”

Eligible APS professionals who are interested in participating in the program can use the guides and follow the steps below they must take if interested in applying to the CDSS-funded NAPSA Certificate Program.

APS Professionals outside of California who are interested in participating in the NAPSA Certificate Program, please visit the NAPSA website and follow the instructions listed on their site.

IMPORTANT REMINDER: The Academy/APSWI, NAPSA, and NATC are all separate entities. APSWI is not able to track NATC courses nor has access to the NATC’s Learning Management System (LMS). The NATC LMS is currently down, and we do not have any knowledge when it will return, please reach out out to them directly for further questions at natc@acl.hhs.gov

Steps to Apply for the NAPSA Certificate (additional details and required documents for each step are outlined following Steps 1-3)

Step 1: Complete NAPSA Certificate Application and Employment Verification Form and Send Them to APSWI

NAPSA Program Certificate

NAPSA Certificate Application

  • Begin the process by registering for the APSWI NAPSA Certificate Program through your county training coordinator
  • Complete page 1 of the NAPSA Certificate Application and date your application.
    • Applicants receive training credit for NAPSA Modules that have been successfully completed up to two years prior to the application date.
      • Note: The year on the application date will change according to the fiscal year in which you are applying for and the correct date will always be July 1. The year that participants will need to list should be two years prior to the cohort.
        • (ex. If applying for cohort that begins in fiscal year 2025-2026, the application date will be July 1, 2023, etc.) 
  • Complete the Employment Verification Form and submit to Supervisor for signature and approval.
  • Submit completed NAPSA Application and employment verification form to APSWI’s NAPSA Certificate Program Coordinator, Jennifer Ovalle at jovalle@sdsu.edu

Form Instructions

Click on the Fill and Sign tool in the PDF version. (Note: When in the Fill and Sign mode, click on the arrow at the bottom of the first page to access the second page.)

Step 2: Complete Training and Obtain Transcripts


NAPSA Core Competencies Course Title Alignment

Complete a training for each of the 23 Core Competencies.

If you do not have an existing Academy LMS account, please utilize the New LMS Account Request and Creation guide for instructions on how to request an LMS account to access Adult Protective Services Workforce Innovation (APSWI) training.

Note: If you need further assistance on the prompts listed above or encounter any technical issues,  please submit a ticket to our LMS Team under the “Submit a Ticket” for further assistance.

Please visit the Certificates and Transcript page for instructions on how to obtain APSWI LMS Transcripts from the Academy LMS. Participants are highly encouraged to keep track of their progress by utilizing the NAPSA Core Compentency Checklist for guidance.

For questions contact Jennifer Ovalle, the APSWI Program Assistant/NAPSA Certificate Coordinator, at jovalle@sdsu.edu

Step 3: Submit Training Completion Documentation to APSWI

Please submit:

  • County or APSWI LMS transcripts, full NATC transcript, or other supporting documentation that shows successful completion of all Core Competencies.
  • Send your full transcripts via email to Jennifer Ovalle at  jovalle@sdsu.edu

For additional information about the NAPSA Certificate Program, view the National Adult Protective Services Association website

IMPORTANT REMINDER: The Academy/APSWI, NAPSA, and NATC are all separate entities. APSWI is not able to track NATC courses nor has access to the NATC’s Learning Management System (LMS). The NATC LMS is currently down, and we do not have any knowledge when it will return, please reach out out to them directly for further questions at natc@acl.hhs.gov

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