Step 1: Complete NAPSA Certificate Application and Employment Verification Form and Send Them to APSWI

NAPSA Certificate Application

• Begin the process by registering for the APSWI NAPSA Certificate Program through your county training coordinator
• Complete page 1 of the NAPSA Certificate Application and date your application July 1, 2021.
  • Applicants receive training credit for NAPSA Modules that have been successfully completed up to two years prior to the application date.
• Complete the Employment Verification Form and submit to Supervisor for signature and approval.
• Submit completed NAPSA Application and employment verification form to APSWI’s NAPSA Certificate Program Coordinator, Jennifer Ovalle at jovalle@sdsu.edu

Form Instructions

Click on the Fill and Sign tool in the PDF version. (Note: When in the Fill and Sign mode, click on the arrow at the bottom of the first page to access the second page.)

Step 2: Complete Training and Obtain Transcripts

NAPSA Core Competencies Course Title Alignment

• Complete a training for each of the 23 Core Competencies.
  • To register for an APSWI eLearning, please submit a ticket to the LMS Help Desk. Please be sure to include the following:
    • Your name
    • Professional email address
    • Your county
    • Your department (APS) primary job assignment (line worker, supervisor, manager)
    • Your supervisor’s name and email address

Note: If additional guidance is needed on how to submit a ticket to the LMS Help Desk via the Zoho ticketing system, please click on the following links: Zoho Overview and Submitting a ticket.

• • If you need to complete more than one eLearning to receive the NAPSA Certificate, provide a list of 2-3 courses at a time in the email
  • Maintain documentation for each completed module. Verify completion with one or more of the following:

>County or APSWI LMS Transcripts 
>Certificate of completion 
>Other forms demonstrating completion (e.g. training roster)

See Certificates and Transcript page for instructions on how to obtain APSWI LMS Transcripts from the Academy LMS.

For questions regarding outstanding or missing trainings, contact Jennifer Ovalle, the APSWI Program Assistant/NAPSA Certificate Coordinator, at jovalle@sdsu.edu

Step 3: Submit Training Completion Documentation to APSWI

Scan and submit:

• County or APSWI LMS transcripts, certificates of completion, or other supporting documentation that shows successful completion of all Core Competencies.
• Send email to Jennifer Ovalle at  jovalle@sdsu.edu

Please note APSWI, NAPSA, and National APS Training Center (NATC) are separate entities and APSWI is not able to track NATC courses. Participants of the program who have completed any core competencies via the NATC’s Learning Management System (LMS) must send in their full training transcript.

For additional information about the NAPSA Certificate Program, view the National Adult Protective Services Association website