About Supervisor Core

APS Supervisor Core Competency training modules are based on research, national needs assessment data, stakeholder feedback, and evolving APS practice. Curriculum is developed with subject-matter experts in concert with the Supervisor Curriculum Advisory Committee (SCAC). Training is offered in a variety of curriculum lengths and modalities to accommodate supervisor’s competing demands. The training is intended for supervisors both new and experienced. Please note: Training modules will be released on a rolling basis as they are piloted, finalized, and reviewed by NAPSA Education Review Committee. Please see below for anticipated release dates.

Competency 1 - Understanding Self as Supervisor

Module 1A – Understanding Trauma Informed Care for APS Supervisors Instructor-Led Training or eLearning 

Module 1B – The Unique Role of the APS Supervisor Instructor-Led Training or eLearning

Module 1C – Strengths-Based Development/Supervision or eLearning

Competency 2 - Diversity, Equity and Inclusion/Transformation

Module 2A – Understanding Implicit Bias & Structural Racism

Module 2B – Building Cultural Humility & Responsiveness

Module 2C – How to Talk About Elder Abuse (60 min eLearning + 90-min instructor-led booster)

Competency 3 - Supporting Team Building and Individual Development

*Please follow the link to visit the NAPSA website and access the modules with the asterisk:

Module 3A – Building & Managing Effective APS Teams*

Module 3B – Supervisor as Trainer*

Module 3C – Onboarding New Staff (60 minute eLearning or Instructor-Led Training*)

Module 3D – Supervisor as Coach*

Competency 4 - Case Consultation and Critical Thinking

*Please follow the link to visit the NAPSA website and access the modules with the asterisk:

Module 4A – Effective Case Consultation

Module 4B – Supervising Virtual investigations* OR Supervising Non Face-to-Face Investigations eLearning

Module 4C – Supervising APS Investigations Involving Transnational Financial Fraud*

Module 4D- Supervising Complex Cases

Competency 5 - Supervising for Accountability and Retention

*Please follow the link to visit the NAPSA website and access the modules with the asterisk:

Module 5A – Data Informed Supervision, TBD

Module 5B – Supervising a Remote Workforce*

Module 5C –Managing Staff Challenges and Performance Issues