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Online Training

The Academy for Professional Excellence provides eLearning (online training) through the Academy’s Learning Management System (LMS).

Account Setup

Behavioral Health Services Employees
To create your account with Behavioral Health Education Training Academy
see Eligibility to Take a BHETA Training below.

For additional assistance contact the BHETA Help Desk:
BHETA@mail.sdsu.edu

In Home Supportive Services Employees
To create your account with In Home Supportive Services Training Academy click here.

All Other Users
Please contact Academy Help Desk (PCWTA, MASTER, LIA, SACHS, Tribal STAR courses): academylms@mail.sdsu.edu

General Help Desk Questions

Log on to the Learning Management System (LMS)

Click here to log into the Academy LMS.

Update My Account Profile

  1. Log on using your user name and password
  2. Click open once on Quick Links to display other options
  3. Click the Edit Profile on left of the home page
  4. Modify settings as necessary
  5. Click OK to save your updates

Get Training Transcript, CE Certificate of Completion, and/or CE Certificate

  1. Log on using your user name and password
  2. Click open once on Quick Links to display other options
  3. Then click on Training Transcript, under Manage Training
  4. Your transcript will be displayed
  5. For CERTIFICATE OF COMPLETION, and/ Or CE CERTIFICATE
    1. Click on the name of the course you completed
    2. Click on the diploma icon to print your certificate
  6. To print your transcript click on the Export to PDF button on the right side of the screen
  7. Click on File and then click OK
  8. The PDF file will be created. Open the file and print

Forgot User Name

If you forgot your username please attempt the following variations prior to contacting the Help Desk:

work e-mail address
firstnamelastname
lastnamefirstname
firstinitiallastname

If you forgot your password contact the help desk at academylms@mail.sdsu.edu.

Change Password

Please check back for instructions.

Change Security Questions

Please check back for instructions.

Sign Out

Please check back for instructions.

Accessing an eLearning

  • Log on using your username and password
  • Click on Learn
  • Then click on Training Schedule
  • Click on the Start button beside the title of the course. This will take you to the course.

Accessing a Webinar

  • Click on the Adobe Connect link and follow the instructions in the Registration Confirmation email to join the live webinar.
  • You may use headphones or speakers to hear the webinar audio. You will need a microphone if you wish to ask a question over the computer. Please log on to the webinar as a guest using your FIRST and LAST name. (This is used to record attendance.)
  • If you are only having trouble with the audio, please use the chat feature within Adobe Connect to reach the technical assistance person assigned to the webinar.
  • If you have never attended an Adobe Connect meeting before:
    Test your connection.
  • Get a quick overview.

If you are still having trouble with the webinar, contact the Help Desk at:

Eligibility to Take a BHETA Training

BHETA trainings are designed for and offered to contract and county staff of San Diego Behavioral Health Services (BHS). If you wish to inquire about eligibility please email BHETA for support at BHETA@mail.sdsu.edu.

Eligible individuals click here to create an account in the Behavioral Health and Education Training Academy.

Mandatory information:

  • Your position
  • Your organization (specific program/department)
  • Your work email
  • Your work address
  • Your work phone
  • Your supervisor’s name
  • Your supervisor’s email
  • Your license or certification number (for CE purposes)- If none enter N/A

Get BHETA Account Approved

  • If you have entered all required information, your account will be approved within 1-2 business days of submittal.
  • Please check your email for the Account Approval or request for additional information from the BHETA Help Desk

BHETA Course Registration

  1. Search for the training using the upper left search field on the home page
  2. Click Register
  3. Select the course(s) at the top
  4. Click Submit on the bottom right of the window

For eLearning courses, click Start when you are ready to begin.

Continuing Education/Obtaining BHETA CEs

Continuing education is available for most BHETA trainings. See BHETA Continuing Education page for certifications. Please check the training flyer to ensure your training is offering the CEs that meet your needs.

Obtaining Continuing Education Certificates

  • CE certificates are available for download on the Learning Management System (LMS) 3-5 days after the training day or the last day of a series is complete. CE certificates are distributed to those who attended the entire class.
  • Attendees who arrive more than 15 minutes late or leave more than 15 minutes early to an in-person training are not eligible to receive a CE certificate.
  • Attendees must sign in and sign out and provide their license or certification number as well as complete an evaluation.
  • If you have misplaced your certificate or completed an eLearning, you can obtain a duplicate by logging into the Learning Management System (LMS).
  • See Continuing Education Certificate Instructions on how to obtain your CE certificate from the Learning Management System (LMS).
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