Supervisor Core: Supervising Complex Cases
APS supervisors face multiple challenges with managing multifaceted roles and responsibilities that they carry out daily. One critical area of oversight is guiding staff with investigating, case planning, and navigating complex cases.
In this 4-hour instructor-led interactive training and 1-hour transfer of learning activity we will explore examples of complex cases and the role of the APS supervisor in providing oversight of these investigations.
You will learn about tools, best practices, and strategies that you can share with your staff to guide and support them through the investigation process and that promote quality assurance, alignment with agency policy and procedures, and ensure the well-being of the clients served in our communities.
Course Material
Executive Summary
Powerpoint
Trainer Manual
Participant Manual
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