APS Case Documentation and Report Writing Instructor-Led Training

In this engaging and highly interactive introductory training, participants learn the necessary and essential components of effective documentation and report writing. Trainees will understand the purpose of competent documentation; demonstrate the use of clear, concise, and objective language; and demonstrate written case documentation skills through an interactive skills practice exercise.

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APS Case Documentation and Report Writing eLearning

This self-paced interactive eLearning will enable you to identify the purpose of accurate, complete and timely documentation; recognize clear, concise, and objective language; identify four types of equipment used for documentation and how to use them; understand the importance of accurate recall and identify at least three memory improvement techniques; identify the role that confidentiality plays in documentation; and identify and correct inappropriate documentation in report writing (2 CEs upon completion of 3-part eLearning).

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APS Intake Interview eLearning

This self-paced interactive eLearning covers the materials regarding the initial interview of the reporting party that are presented in the instructor-led Initial Investigation class. Upon completion of this training session, participants will be better able to to effectively determine whether a client meets APS criteria, to collect all material necessary for the APS worker to prepare for the interview and to warn the APS worker of possible safety hazards (1 CE).

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APS Worker Safety eLearning

This self-paced interactive eLearning will first guide you through some safety considerations for entering unfamiliar neighborhoods and client’s homes (1 CE).

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Case Closure in APS eLearning

This course is designed to help APS workers explore the natural dynamics that occur at case closure, and the factors to consider in their decision making process.You will learn how to recognize common feelings both you and your client may experience at the time of closure and their impact on the case closure process, and how to identify criteria and conditions that indicate appropriateness or inappropriateness of closing an APS case. You will also apply an essential case closure checklist to case studies (1.5 CEs).

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Case Closure Instructor-led Half-day Training

In this interactive and thought provoking introductory training, participants learn the factors and conditions which indicate a case should or should not be closed. They will be able to explain how client rapport and other aspects of the helping relationship affect the outcome of the case. Participants will be able to evaluate the effectiveness of the service plan and to write a comprehensive case summary.  In addition, participants will learn to recognize the stresses related to case closure and will be challenged to come up with personalized stress relief.

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Case Closure Instructor-Led Training

In this interactive and thought provoking introductory training, participants learn the factors and conditions which indicate a case should or should not be closed. They will be able to explain how client rapport and other aspects of the helping relationship affect the outcome of the case. Participants will be able to evaluate the effectiveness of the service plan and to write a comprehensive case summary.  In addition, participants will learn to recognize the stresses related to case closure and will be challenged to come up with personalized stress relief.

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Initial Investigation: Taking the First Steps Instructor-Led Training

In this interactive and engaging introductory training, participants will be taught how to evaluate initial reports, how to prepare for the initial visit and reduce client resistance, how to interview suspected perpetrators and how to assess dangerous situations.

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Interviewing Skills for APS Workers eLearning

This 3-part interactive eLearning will help you to engage with the client, conduct a clean forensic interview and how to accommodate various sensory disabilities (1.5 CEs upon completion of 3-part eLearning).

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Professional Communication Instructor-Led Training

The timing and pacing of interviews, the order in which interviews are conducted to avoid collusion, the order in which questions are asked, and how to overcome communication barriers and acknowledge cultural diversity are among the many challenges APS workers face in conducting interviews. APS workers also need to know how to interview clients with sensory and communication disabilities.

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