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APS Supervisor Core: Supervising Complex Cases Instructor-Led Training

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Adult Protective Services Supervisors navigate a wide range of responsibilities each day, including guiding staff through investigations, case planning, and the management of extraordinarily complex situations. These situations often require careful analysis, thoughtful oversight, and a steady supervisory presence to support staff in making sound decisions.

In this interactive training, you will explore examples of complex cases and examine how supervisory leadership shapes the quality and direction of APS investigations. You will learn about tools, best practices, and strategies to help your staff manage challenging situations while adhering to agency policies, strengthening quality assurance, and safeguarding the well‑being of adults in our communities.

This is 4 of 4 training topics a part of APS Supervisor Core Competency 4: Case Consultation and Critical Thinking

Course Material

Executive Summary
Powerpoint and PDF 
Trainer Manual
Participant Manual

 

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