Comprehensive, Culturally Approriate, and Competency-Based Workforce Development.

CWDS Curriculum

Enhancing Worker Safety: Defusing Hostility and Violence

Level: Advanced Practice: Line Worker

Credits: 6

Intended Audience: Lineworkers interested in learning techniques to predict/reduce the risk of dangerous behavior in the workplace

Intended Objectives:

  • Conduct assessments for the potential of violent behavior
  • Identify techniques for reducing dangerous behavior
  • Examine contemporary research and field tested professional practices for reducing violent behavior

Topics Include:

  • Risk assessment – techniques for early detection of violence
  • How to avoid exacerbating an emotionally charged interactions
  • How to channel or defuse hostile behaviors
  • Dealing with Mentally ill or substance abusing clients
  • The aftermath of trauma – stages of recovery

CalSWEC Competencies Addressed:

6.4 Student demonstrates skill in interviewing children and adolescents for assessments, interventions and forensic purposes

7.2 Student recognizes potential for violence, suicide, and other potentially harmful behaviors

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