Opens in a new window.Opens an external site.Opens an external site in a new window.Downloads a pdf file.Downloads a file.Downloads a file in a new window.Downloads a pdf file in a new window.Downloads a Microsoft Word file.Downloads a Microsoft Word file in a new window.Downloads a Microsoft Power Point file.Downloads a Microsoft Power Point file in a new window.Opens an image.Opens an image in a new window.Opens email client in a new window.
Comprehensive, Culturally Approriate, and Competency-Based Workforce Development.
Advanced CWS/CMS for System Administrators, Help Desk, and Trainers – Part 1
Intended Audience: System Administrators and Help Desk Personnel
Description of Course: CWS/CMS for System Administrators is a hands-on course that will focus on CWS/CMS Resource Management application with a practical use of common System Administration and troubleshooting functions.
Intended Learning Objectives:
Introduce and explore the practical use of CWS/CMS Resource Management application.
Increase knowledge of the CWS process
Learn to manage Staff, Unit and Caseload resources.
Explore CWS/CMS organizational hierarchy
Create and Manage Staff Resources
Work with Assignment Units and Caseloads
Manage Caseload Reassignment and Case Transfers
Learn Related Organizational Resources (Education Provider, Attorney)